HSBC Banking feed not updating

My bank feed has updated today (29th Dec), but the penultimate entry is for 14th December, meaning that I am missing 15 days of data. Does anyone know why this would be happening ? It’s a new one for me since I started with Quickfile back in March 24.

Hello @randhweightman

Most banks allow you to refresh the feed back 21 days historically.

Click Active Feed > Refresh from the banking screen.

I did this on your account for you and 18 transactions imported.

Please check there are no duplications.

Hi Steve, Many thanks, that appears to be sorted now. I have used ‘refresh bank feed’ many times before, but this is the first time I seem to have come across a bug. Thanks again.

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