HSBC csv not uploading for a couple of days now

Hi, I am trying to upload csv files from HSBC, however for some reason it does not work. This is the message received.

I tried to re upload some of the old cvs files which were already uploaded in the bank, just to see if it takes it, but it didn’t work either.

Many thanks :slight_smile:

Hi @Tina_Sava

I have reported this to the dev team to see if anything has changed and what the layout for HSBC is - in the meantime if you select ‘other’ from the ‘select your bank’ you can manually map the columns and upload your statement that way

1 Like

Hi Beth,

Thank you so much, it works with ‘other’.

All the best :hugs: