Incorrect balance on Starling Bank feed

I am confident that the bank balance has been correct every time I have looked until today, when it is precisely £2000 less in Quickfile than in Starling. What is the best way to investigate this?

Hello @Thomas_Olesen

The balance is made up of

  • The Opening balance
  • All transactions on the account

The balance would change if

  • The opening balance has been amended
  • New transactions are on the account
  • Existing transactions have been removed
  1. Check the opening balance on the account
  2. Reconcile the account.

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