Incorrect/Duplicate Payment from Merchant Bank Account

Support
1

Hi,

I transfered some money from my merchant bank account (Paypal) to my Barclays account and Paypal sent me the money twice (incorrectly) and then immediately reversed the second erroneous payment.

I’ve tagged the correct first payment as a Transfer Between Bank Accounts.

How do I tag the erroneous payment?

How do I tag the Reversal?

Thanks for any possible help/advice.

Philip

2

I would assume you’d just tag that second erroneous payment again as a transfer from PayPal. Then the reversal would be tagged as a transfer back to PayPal. This would then cancel out the original incorrect payment.

3

Or just delete both entries as the end result is zero so does not do anything to the books.