Invalid login error

Can’t login after password reset - just getting an error just saying ‘invalid login’ when I try.

Try copying and pasting the password, make sure you haven’t inadvertently pasted in any blank spaces at the end.

Thanks Glenn - still getting same result

I’ve just looked into this and there was an account delete request on the 4th. That’s why you can’t access the account. You would need to create a new Quick File account.

Thanks Glenn. Tried that and it tells me I’m already registered and to request a password reset

That’s odd!? OK please try now…I’ve completely cleared that email address from the system.

That’s done it. Thanks!

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