I’ve purchased the power subscription for one of my clients as I thought I saw somewhere that invoice attachments would be included if sending by snailmail. Is this correct or do I need to attach as supplementary pages?
A customer is complaining she didn’t receive anything after I selected snailmail option for sending on 12 June…
Hi @bbmpro
You can either send an invoice directly by snail mail, providing an address is present:
Or if you’re sending a letter, you can attach an invoice/estimate using the option on the right hand side:
Like with most items sent by post, once it’s dispatched we have no way of tracking it unless it’s sent using a tracked service (which isn’t available within QuickFile).
The only thing I can suggest here is to check that it was dispatched and there were no issues. You can go to Account Settings >> All Settings >> Integrations >> Snail Mail Manager. This will show you the current status of the items.
So including the invoice attachments isn’t an option with the Power subscription then? Am I confusing it with the supplemental pages option?
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