Invoice email message templates

Support
1

Recently we’ve lost the ability to choose from the different email message templates (i.e. new invoice raised and all overdue reminder templates etc.) which used to appear when creating a new invoice if the default payment term for the client was set to 0. They are now no longer visible until after a day has passed.

We used the different templates previously, not as reminders but as a way of having different message templates available to be sent out with different types of orders and trading styles etc.

Is there a way of getting these back so they’re all visible once a new invoice has been raised?

Thanks,

Stuart

2

Hi @slr

I’m not aware of any changes that would affect this behaviour, but I’ve passed it to our development team to take a look. We’ll update you shortly.

3

Hi,

Any further news on this?

4

Hi @slr

Not yet I’m afraid. We will update the thread when we have any updates.