Invoice marked as "Partial paid" because of bank charges and currency difference

[Dorota]

Hi,
I’m new here and I’m learning how to use this software.
I have a problem with the invoice marked as “partial” and I would be grateful for any help

I have foreign clients who pay in a different currency.
The currency of my invoices is GBP

I have 2 cases:

1. My client has received an invoice from me for £138.
   This customer paid in PLN.
   I received a transfer of 131.
   I received paper information from the bank that they charged for this transfer £7.
   These £7 are not visible on the bank statement.
   I tagged the invoice as tagged “PARTIAL”
   How to correct this transaction to post this bank fee and mark this payment as “full paid”?

2. A situation similar to the above with slight differences
   My client received an invoice from me for £75.
   This customer paid in euro.
   I received a transfer of 73.47.
   I have not received any information about additional fees from the bank.
   There are no visible additional fees on the bank statement.
   I tagged the invoice as “PARTIAL” as well.
   How to correct it to post this operation correctly and mark this payment as “full paid”?

Of course, the home screen shows how many customers owe me.

[QFMathew]

Hi @Dorota

Regarding your first point, this could be logged as a 2 transactions, for example:

1. Money in of £138 - tagged to invoice (invoice now paid in full)
2. Money out of £7 - tagged to 7902 Currency Charges

Regarding the second one, it sounds to me like the client hasn’t paid the invoice in full. In which case, if you’re not going to claim the rest from them, then a credit note against the balance may be the way forward.

[Dorota]

Hi Mathew
Thank you for your answer. I will do following your advice.

Once again - Thank you for helping me