Invoice numbers must be alphanumeric

[John_Charnock]

Hi

I am seeing this error when raising an invoice

[QFMathew]

Hi @John_Charnock

What invoice number are you trying to use?

[John_Charnock]

Hi

I have never set or had the need to change an invoice number, I just use whatever the defaults to

J

[QFMathew]

No problem! What’s the number in the box when you’re trying to save it?

[John_Charnock]

000302

[QFMathew]

Hi @John_Charnock

Apologies for any confusion, but that number appears to be from a saved invoice? Is this error appearing when you’re trying to modify an existing invoice, or is it appearing when you’re trying to create a new one?

If it’s a new invoice, you should see the invoice number in the top right corner (by the issue date) when you’re creating it.

[John_Charnock]

I am creating a new one

J

[John_Charnock]

I don’t know why it defaulted to an old invoice number, I ahev created a new invoice and its okay

Thanks

J

[QFMathew]

Hi @John_Charnock

Glad to hear you got this sorted.

The invoice number will automatically pick up from the last invoice and add 1.

So A becomes B, 1 becomes 2, 999 becomes 1,000 and so on.

But as long as you’re sorted, that’s the main!