Hi there, we’ve been using quick file for the last year but noticed last week that we raised an invoice for a customer and the sequential numbering that normally auto populates has now been reset back to 1. Please advise if this is something that we can change because our invoices have kicked out.
You should be able to go into the invoice and manually change the number. What’s your typical invoice number? What’s the last normal number that was issued?
The last invoice number issued was 00057.
Not too sure what’s happened there then. I know that if you use letters for example, it can mis-calculate -say you know IN999, the next one will be IN000, unless they’ve changed this.
You should be able to go in and correct it manually, which should hopefully put any new ones back in sequence.
Looks like you recently created an invoice with number 00004, the system will then auto-increment from there as it was the most recently issued invoice. I can then see additional invoices were created for 00005, 00006, 00007 and 00008.
You can manually changes these to fit in with your old range 000442 +. The system will the auto-increment from there.
This topic was automatically closed after 7 days. New replies are no longer allowed.