Invoice Query Button email address

[mjhughes47]

Hi, in the client area there is a button to click for Invoice Queries, but the email comes back to my original email address that was registered when I set up the company on QF. I would like the client emails to come back to a different address which is monitored daily, is there a way to do this please?? Thanks

[QFMathew]

Hi @mjhughes47

The email address used here is the main administrator’s email address.

This post may help:

Query to an estimate - Going to wrong email address

Invoice/estimate queries raised from the client side are directed to the default admin user on your account. In your case I can see this is a company name that differs to your main account name. Please go into the Account Settings menu and select Team Management, here you will see an option to view and edit the main admin user. Rather than put a company name here it’s best to include the name of a contact person within the organisation.

[mjhughes47]

Thank you, I understand that but if I change the email address on the primary contact will that mean the login will change for that person?? As we have all the login details bookmarked would it mean they would all have to be changed too ???