Invoice raised and sent. Job never went ahead

I raised an invoice and sent it. The job never went ahead. What do I have to do to make my invoice balance out? Don’t suppose I can just delete it can I? Thanks for any help.

Hi Rich1,
Open that invoice and click More Option in the grey top menu bar. Click on Credit Note and follow the steps.

As @rhc says - You will need to credit off this invoice. You could delete it if it hasn’t been locked by a VAT return or Year End but this isn’t recommended.

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