Invoices paid by paypal not auto updating

Support
1

Hi there
If someone pays by Go Cardless, the invoice get auto updated as paid but if they pay by paypal it doesn’t…

Is this something to do with my settings? a bug? Issue? Or is it not yet a feature?

Would be great to get this working as manually reconciling is a pain and clients sometime contact me straight away to say they paid by paypal but invoice not updated.

Many thanks!

Neil

2

Do they pay via QuickFile, or through PayPal?

If payment is taken through QuickFile, it should update automatically.

[Edit]
Just wanted to confirm with myself over the auto tagging for PayPal payments via QuickFile, and yes, it does.

3

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