Lack of response

This is now the third time I have asked for help from Quickbooks, and heard nothing. what do I need to do to speak to somebody about not being able to open my accounts.

I have the same problem.

I don’t work for quick file (nor quickbooks) but my experience has been brilliant. I would say if you’ve contacted them over the weekend that’s likely why you haven’t had a reply and they’re usually very good monday to friday. How have you tried to contact them because everything I’ve done has been through this site either on a public thread like this or through a private message.

I contacted them through this site, as recommended by Claude AI as they have no help function. G

What do you need help with? have you posted it on the forum? As I said I don’t work for them but I’ve had some really great help from other users on this site on the weekend when their team don’t work

Sorry I’ve just seen you have posted. I’m sure someone will help you soon

Hi @TheMugMan @Georgina

We’re here 9am - 5pm Monday through to Friday and able to help with all QuickFile queries. You can contact us through the forum, or our website (although ultimately, our website feeds into the forum private message system).

If either myself or a colleague haven’t yet replied to you, we’ll respond shortly.