Logging an EGP payment to a USD Invoice

We had a purchase in USD come out of a EGP account, but when we go to log payment the EGP account doesn’t show up. Adding the payment to the EGP account then trying to tag it from that direction doesn’t work because it’ll only allow the purchase to be logged in EGP.

Any suggestions?

Hi @HS_Ltd

We don’t support foreign currency payments allocated to another foreign currency invoice, for example, an EGP payment being allocated to a USD invoice.

You would need to use a GBP account as a proxy, i.e. transfer the funds from the EGP account to a GBP holding account, then pay the USD invoice from those funds.

I hope this helps, but if you have any further questions, please don’t hesitate to ask.

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