I used the e mail address *********@************** to create the account.
I have just logged on and the software believes that I am logging on to a new device, it has sent an e mail to the address above. I no longer have access to that e mail address so can’t verify the account.
Looking at the old topic a link was sent by suppot. Can the link be sent to *************@***************
Hello @GerryT
The new security measure checks your IP address against the one you used previously.
You should only have to authorise if the IP is different.
I have disabled this check for you for an hour to allow you to get in and for your new IP address to be logged.
You should be able to log in via the link below using your email.
Once logged on you can change the email address in Account Settings > Team Management > Click on the cog
Thank you, Steve I will do that now.
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