Login taking me to client page

Hello! When I log in, I am now being taken to a client page rather than my dashboard, has anyone encountered this or know how to resolve this as I cannot access my actual account. Thanks

Assuming you are still logging in to the correct https://{something}.quickfile.co.uk this means you have added a client login with the same email address as you use for your admin login - I thought a check had been added recently to prevent this but maybe it hasn’t trapped all instances, @QFSupport should be able to straighten you out.

Hi, yes I believe two clients have been set up with my email. Hoping @QFSupport can assist. cheers

Hello @Steve59

This should be resolved for you now.

Please log off and back on so your browser refreshes.

Remember to go in to the 2 clients and add their correct email addresses.

This topic was automatically closed after 7 days. New replies are no longer allowed.