Lost HMRC Link

[Timmie]

I recently had to reset my desktop computer and it looks like I have lost the connection to HMRC VAT. When trying to connect to HMRC to send my VAT return the message tells me that I am not authorised to access this VAT account. What do I need to do to reset the link to HMRC so I can submit my VAT return?

[ian_roberts]

This won’t have anything to do with your own computer (the link is between QuickFile servers and HMRC servers), but anyway there’s a troubleshooting guide for when this happens:

Making Tax Digital: Troubleshooting

While most of the time things will run smoothly, it’s inevitable that things will stop working sometimes. When working with multiple systems, as is the case with MTD (Making Tax Digital), changes can happen on either side which can throw up a few unexpected issues. We’ve put together a few things to check to help solve these issues quickly. Please check your account against these issues before posting a question to our main forum, which will help speed up the process for you as well as ruling…