Lost HSBC Bank feeds

Support
1

Hello, I had 4 HSBC account bank feeds setup. One came up for renewal, the other 3 were showing as OK. So I renewed it, but only for that one account, thinking the rest are fine. It then took off the other HSBC accounts from the bank feed!

How do I reinstate the others? Clicking on activate bank feed from the Bank summary, just goes to the Banking feed summary.

I thought I would try a Connect a bank, but for HSBC it shows either connect to a personal account or a kinetic account. My accounts are business accounts.

What am I missing here?

Any help is much appreciated.

Thanks,

Manisha

2

Hello @1sthptreasurer

All the accounts need to be connected at the same time.

Go into Banking > Open Banking Feeds and revoke the active feed.

Set it up again but make sure you grant access to all 4 accounts.