We are having trouble emailing some of our customers.
Below is an email sent;
Yes, .co.uk and .com are as different as chalk and cheese. In any case I’ve since contacted Rackspace again and can confirm we have now whitelisted both co.uk & .com for quickfile and nothing has hit our serves from those domains at any point today.
I would imagine this is a SMTP issue if you have experienced this from other people as well.
If you contact QuickFile and inform them their mail hasn’t hit rackspace servers (one of the largest providers on the planet) they need to track the movement of the mail from their end sent between 11:30-11:40am GMT British Summer Time today to the domain @indlub.co.uk
Sorry I can’t be of more help but on going I think It’s best to send form @tect.co.uk until this is resolved.
Can you help?
Thank you in advance.