Messages to QF support team not going through

[Sameera]

I am trying to send a private mesage to members of the support team and I am getting messages that they are not accepting messages at the moment.

I am sending it privately because I am sharing copies of my invoices and credit notes to show the issues that please need resolving.

[QFMathew]

Hi @Sameera

Are you sending it to @QFSupport?

[Sameera]

no, individully

QFmatthew
QFbeth etc

Should I use QFsupport ?

Thanks

[Sameera]

thanks, gone through to QFsupport.

Sorry I was not aware of the team name.