Missing Transactions HSBC

Support
#1

Hi
I reconnected my HSBC account in December as instructed but it’s missing transactions from early December 21 to January 22. I’m not sure how to fix it, can you help please?

#2

Hello @Socialoro

If you like we can try and run the feed from December 21 to January 22 for you.

#3

That would be brilliant, thank you!

#4

Hello @Socialoro

I tried the import for you but it imported zero transactions.

Some banks do only allow us to go back 30 days on the feeds.

To rectify this you would have to import a bank statement from HSBC

I have included instructions for this below

https://support.quickfile.co.uk/t/importing-your-bank-statement/8823

#5

Thank you for trying

#6

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