Monzo Acc won't link correctly

Support
1

Hi,

I’m trying to link a Monzo account to QuickFile, and although it’s showing on the ‘Open Banking’ page, the ‘Linked Account’ part is saying ‘Not linked’ and the account doesn’t show on the banking page.

I’ve tried revoking and starting again, but it’s still showing the same. Where have we gone wrong?

Many Thanks!

2

Hello @Rebecca1

In the banking page on the banks record, is the banks name set to Monzo?

3

Ahh I’ve changed the name and it seems to be allowing it through now. Thank you! Clearly not woken up enough today!!

4

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