Hi Guys, I am currently creating client invoices etc. within QF which is working fine. However, payment is made in my Monzo app and when the automatic feed from Monzo to QF is performed it appears to be doubling up income values e.g. Client invoices are set within QF as paid but the feed from Monzo sends the payment transaction again and doubles the amount giving me false balances. I have followed what I thought was the correct way to do stuff but either I have missed the correct way, or I am missing something. So in summary I create clients and their invoices in QF, issue the Invoices within QF and then set as paid when paid. I have an automated feed from Monzo that is transactional based, so income and outcome is imported to QF and I tag the payments to the appropriate client. Am I doing it all wrong, Outgoing is fine from Monzo. I just wish I could filter out Income from the feed. Sorry about the ramble, just read so much now and I have totally confused myself with trying to solve either an issue or my misunderstanding. Any Help/Advice would be greatly appreciated before I am bald through pulling my hair out., Andy
This is the root of your problem - if you are creating an invoice that’s going to be paid into a bank account that has an automated feed then it’s better not to mark it as paid. Instead leave it unpaid, then when the money arrives on your bank feed tag it there as payment from a customer and select the relevant invoice.
For payment by bank transfer the invoice hasn’t been paid until you receive the cleared funds in your account.
(Payment by card is a little different, there are other guides in the KB for how to deal with payments via a merchant account)