I’ve just tried to do a VAT return for the period 01/12/2018 - 28/02/2019, we are hopefully setup for MTD now and when I clicked submit in Quickfile it appeared to go through without issue but moments later we got an email from HMRC stating that the submission had been unsuccessful. Hovering over the the help icon next to the correlation id on the return in Quickfile says
The Correlation ID is issued by HMRC to indicate that the return has been received, it does not necessarily mean that it has been accepted. Please refer to the HMRC response log further down for specific response messages.
I don’t see where these logs are however to help figure out what was wrong with the VAT return.
It sounds like the VAT return wasn’t submitted using MTD but rather the older method.
Can I confirm:
Have you enrolled for MTD with HMRC and received an acceptance email?
Have you linked your HMRC and QuickFile account?
Did you select a VAT period key before producing the VAT return? These are the periods HMRC specifies (you would have done this in your QuickFile account).
I enrolled and accepted in the HMRC portal, I then linked it in Quickfile. After doing this I went to Reports > VAT returns > Create New VAT Return
What I have just done now is added the authority under Reports > HMRC and now from there I can see the return, there is a blue sash on with MTD and a Period Key showing. Below this is the response from HMRC which reads
With MTD, you wouldn’t get the notice in the bottom - that’s only with the older returns.
If you roll the return back, and then go to Reports >> HMRC >> Select your account >> VAT Obligations, you can select the period there and submit the return using MTD there.
I would suspect you’re seeing the error of “VRN not found” because it would be enrolled (and therefore not expecting a return on the older system).
I rolled back the return and followed your steps but I got the same error email from HMRC
Unsuccessful submission of VAT Submission online for Reference XXXXXXXXX
(where XXXXXXXXX is our VAT number)
It has the same error as above, I’ve always done our VAT returns manually on the HMRC gateway until now. I check our VAT settings in quickfile and they appear ok, I assume we are not part of the pilot scheme so the box that reads Use MTD Pilot Features should be left unchecked?
I have a slightly different problem. I am registered for MTD (Make Tax Difficult!) pilot but when I make a submission I just get Please Wait and the gear wheel going round. All boxes ticked all figures go into the return correctly. I’m using Bridging Software (Excel Spread sheet) which imported ok. I did submit the return outside the software as well which did submit but I got a supplementary email.
Thank you for signing to the Making Tax Digital (MTD) pilot. By joining the pilot you have agreed to file your VAT return through the new MTD system. This means you need to use compatible software, and importantly ensure that software has been enabled to use MTD.
Unfortunately our system indicates your latest return was filed through the old channel. This means it hasn’t reached your MTD VAT account and as a result, the return hasn’t been filed properly with HMRC. The effect is HMRC is unable to process any repayment or take payments from you. You therefore still need to file your return.
To file through the MTD route you need to ensure you are properly set up
• If you have software, contact your provider who can advise how to enable it to use the new MTD functions.
• If you don’t have software then you must obtain a compatible package.
If you need any further support after discussing with your agent if you have one, or software provider please contact HMRC.
Yes it came from vatreferrals.mtdfb@hmrc.gov.uk. I tried the MTD route which just hung. Then unticked the MTD options and entered the figures in the “old” format which went through immediately & I got a confirmation email. I logged on to the Gov Gateway and it says that the submission is still not been submitted. I tried again this afternoon with the MTD options ticked and left it running for a couple of hours. No error message, just nothing. I’m stuck, after 20 years of doing it the old way!!
Well I’ve already done it thank you. It seemed to go through although I’ve not had an email from HMRC confirming it but I’m guessing that bit has been dropped.
