Multiple invoice payment inaccuracy

Support
1

Hi,
I’ve created a single payment in the current account to pay down multiple invoices. All of these invoices had partial credits on them. The result I have is that the invoices all cleared except one, which shows a balance of 2p as outstanding. The credit values and payments were originally calculated in a spreadsheet, so the odd pence difference sometimes occurs.

What is the correct method to adjust this difference in QF please?

thanks
Sue

2

Hi @Sue

Are these sales or purchase invoices?

If they are sales invoices, normally you can just modify the invoice and adjust the total value to match the payment (there’s a similar topic here).

If it’s a purchase invoice, you can do the same, however it may be worth just double checking with your supplier what action they have taken to ensure your records match theirs.

Hope that helps