Multiple receipts (same amounts) for one transaction

Hi,

Please could someone tell me how to assign multiple receipts for the same transaction to one transaction. ie. I have one physical receipt for 149.99 and an email for the same 149.99 which has created two purchase invoices. but, there is only one transaction. Would be nice to assign both receipts automatically to the one payment, but once you have assigned one receipt it doesn’t appear for assigning the other?

I know I could try and find the receipt in document management and move it from there, but that is quite a long winded process.

Any ideas.

When you tag a receipt in the receipt hub the first thing it does is search for existing purchases that match the amount you entered and prompt you to assign the new receipt to one of those rather than creating a new purchase. By default it only shows purchases that don’t already have an attached receipt but there’s an option at that point to also show purchases that do have existing attachments.

1 Like

This topic was automatically closed after 7 days. New replies are no longer allowed.