Nationwide Bank Feed fails

Bank Feeds
22

We are due to release a fix this afternoon.

We will email all affected users ASAP with further instructions (if required).

23

great, thanks for the update. - C

24

Have you tried revoking the feed and reauthorising it? Worked for me.

Revoke means end it and start it again not just refresh.

25

Thanks! For anyone who missed it….

We are transitioning to long-term consents for Nationwide bank feeds. As part of this process, the Nationwide consent linked to your account has been deactivated and will need to be re-authorized. Please follow the steps below to reconnect:

  • Log into your QuickFile account
  • From the dashboard select ‘Banking’ in the top menu, followed by ‘Open Banking Feeds’
  • Click the button ‘Renew’ for your Nationwide feed
  • Follow the instrucitons to authenticate and link your accounts

Please note, every 90 days, we will ask you to confirm that you’re happy for us to retain access to your linked accounts. If you need any assistance, feel free to contact us, we’re here to help.

QuickFile Customer Support

26

When i revoke and then try to reconnect to Nationwide I get an error.

Something went wrong, Invalid request.

**SEC9496533310915645332**

I have logged out and back in. I have revoked and then tried to connect - this is what I get.

Screenshot 2025-02-13 at 14-06-41 Error Screen
Screenshot 2025-02-13 at 14-06-41 Error Screen889×125 3.25 KB

any ideas?

cheers, Colin

27

Hi @colinfroggatt

Can I just check if this is on the Nationwide website or on ours?

If you’re unsure, when you see the error, do you see quickfile.co.uk in your browser address bar?

28

Hi @QFMathew sorry for the delay in replying. It’s a NW url, see below:

https://obonline.nationwide.co.uk/open-banking/oauth/authorize?
response_type=code+id_token&
client_id=xxxxxxx&
scope=openid+accounts&
state=xxxxx&
nonce=xxxxxx&
redirect_uri=https%3A%2F%2Fwww.quickfile.co.uk%2Fopenbanking%2Foauth&
request=xxxxxxx

Tried it again today and still causing error.
C.

29

Hi. just tried via a different browser I don’t normally use and it worked. So may be a caching issues. All looks good as far as bank feed is concerned. Still have some form of corruptions in the accounts but will follow up on the other suggestion to reconcile to find issues.

C.

30

Also, don;t know if it will actually auto update over night but will check tomorrow and let you know. C.