Nationwide Bank Feed fails

Bank Feeds
1

The Nationwide open banking feed is failing to update since 1 October. I have checked and have given all authority and there are entries at the bank that should be uploaded to QuickFile but refreshing does not do this either

2

Hi,
A few things to check.
Do you get any error messages?
When you refresh the feed do you set back the date to the 1/10?
Are these transactions all cleared completely or are they still pending?

Have you tried to delete/revoke the feed completely and setup a new one?

3

Hello @AntEmm

I have refreshed the feed on your account.

Some transactions did import, please check these are correct and monitor it for the next couple of days to make sure it is updating correctly overnight.

4

Thanks Steve

I will monitor that and let you know if there are further problems

Kind regards

Anthony

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5

Hi Steve/Matthew

The Nationwide bank feed has stopped working from the end of january. I have checked a couple of times and done a manual request for a download but it doesn’t do it.

I attach the screenshot that shows it stopped on 31/01/25. It is not out of date or anything.

Please can you resolve this issue

thanks
Anthony

6

Here is the screenshot

Screenshot removed

7

Hello @AntEmm

I would recommend revoking the feed in Banking > Open Banking Feeds and setting the feed up again.

This will grant a fresh authorisation for the feed. Once set up try refreshing again.

8

Thanks, i will do that.
Did I post my bank details on a private site or are they public? If the later can you remove them please
Thanks

Best wishes

Anthony

9

Hi Steve

Revoking and setting up again has worked. Thanks

Can you let me know if my bank details as mentioned below have been removed if on a public viewable site

Thanks

10

Hello @AntEmm

Can you let me know if my bank details as mentioned below have been removed if on a public viewable site

I can confirm it has.

If you wish to share private information please send up a private message.

11

Thank you

Best wishes

Anthony

12

Hi Steve

There is an ongoing problem. I revoked the bank feed on 6th as you recommended and then reinstated the bank feed from Nationwide and it worked just that once and hasn’t worked again.

I will revoke it again and see if it works but this is too unreliable. Can you please look into why it isn’t working reliably.

13

Hi @AntEmm

Let me send you a private message so we can discuss this with you further.

14

Hi Matthew

Is this a private link?- It is impossible to know what is public and what is private.

If private I will share my account number

15

Hi @AntEmm

This is a public thread.

  • All private threads will have an envelope icon in the title when viewing the site -
    For example:

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    or
    image

  • Any emails for private messages will start with [QuickFile][PM] in the email subject line, e.g.:

    image
    Compared to a public thread:

    image

16

Hi Matthew

Can you send me a private feed so I can share my account number with you for investigation of the issue

Thanks for your help

17

Hi @AntEmm

You should have received an email for that at around 11:59 today, subject: [QuickFile][PM] RE: Nationwide Bank Feed fails.

Or you can log into our forum directly and click on your avatar in the top right corner, where you should see a green notification.

Any problems, just let us know.

18

I’m having the same issue with the Nationwide. Can you @QFMathew share any further details before I revoke and reinstate in case there is something else going on.

Thanks

19

Hi. I’m also still having issues with Nationwide bank feed. Colin

20

Hi Steve, following on from my previous post ( Nationwide Bank Feed Not Refreshing ), I haven’t sorted out the reconciliation mess yet from the last update, but the feed is still refusing to automatically update.

Colin