New supplier with default currency in USD Dollar just created…
When creating a new purchase for the new supplier the receipt is opening with currency set in GBP!
Used the currency button to amend to USD which would normally not be required but then the Exchange Rate is set using the Xe.com rates and is no longer amendable to match the rate charged through the bank account.
Xe.com rate 31/01/2022 1.3400
Visa rate 1.3361
Please fix the “Exchange Rate” box so that rate can be amended as was how a new puchase could have been recorded.
Hi @alan_mcbrien
Can you provide me with some steps to replicate this, please?
For example, how are you getting to the “New Purchase” screen?
New purchase attempted from supplier’s screen;
Create new → Purchase record
Hi @alan_mcbrien
I’m not able to replicate this unfortunately.
Just to confirm -
You’re viewing the supplier (who has the default currency of USD)
You click on Create > New Purchase Record
The currency is GBP, so you change this to USD
The Exchange rate can’t be changed
Is that correct?
Yes as described in your four steps with the same result.
A/c ending **10451
For supplier hyperlink ID=3202476
Also attempted this on A/c **10113 but working OK!
Thanks @alan_mcbrien . Managed to replicate it that time!
I’ve referred it to our development team to investigate further.
Hi @alan_mcbrien
We’ve released a fix that should address this. Would you mind checking and letting us know if this now works as expected, please?
Invoice opened in USD as expected and currency conversion amendment possible. All fixed; thank you @QFMathew
2 Likes
QFMathew
Closed
28 February 2022 08:00
11
This topic was automatically closed after 12 days. New replies are no longer allowed.