Only credit note without invoice

[Bea]

Hi,
I have received only a credit note from a supplier without any invoice.
(The supplier taken from full amount his commission and sent the rest of amount to my bank account.)

Here I found the solution, I can set up a negative invoice:

Credit Notes and how to log them?

If it’s for an actual invoice they’re issued, then go to the original invoice and credit against it: [image] Or, if it’s just a credit note, you can set up a negative invoice, but this would assign it as a transaction to your bank account [image] May be worth taking a look at this thread too:

But my question is: where I find in the quickfile “create a new credit note”? I have only “create new invoice” or “create new estimate”.

thanks in advance

[ian_roberts]

To create an ad hoc credit note that doesn’t relate to an invoice you use the same new invoice/purchase tool but set a minus value - as soon as you enter a negative value it’ll switch to saying “credit”.

[alan_mcbrien]

I have in Banking an account “Credit Notes/Refunds” in the Equity Accounts section. This allows for posting of credit notes to this account prior to receiving the refunded funds on a credit card or through the current account or other. There are usually a few days between the date shown on a credit note to when the monies turn up in a bank account.

It also allows the facility to chase up a supplier if the refund has not been received, for example this happened when changing over from one Electricity/Gas supplier to another, but by holding the details in a separate bank account it was easy to see that a request was required to the supplier for the refund (4 months after receiving the credit note).

Usually the account will show as zero, if all credit notes have been repaid.