My bank feed runs out in 84 days? do I have to pay this every 3 months and still possibly pay a subscription??? I paid 15+vat 6 days ago when I joined and my bank feed indicates I have 84 days left??
Hi @Maccarooni
This refers to the permission you’ve granted to QuickFile to read the transactions on your account. Under Open Banking rules, currently you can only grant access upto a maximum of 90 days.
Once this expires (and we’ll notify you when this is close) you can renew it by clicking a button i’n your account.
This is seperate from your subscription which lasts up to a year (depending on other subscriptions on your account).
Thank you for your response so promptly Mathew.
I do not pay any subscriptions at the moment but I have just started to use QF, I am sure that in time I will, so if I were subscribed, would the cost of the bank feed be included?
Michael
Hi @Maccarooni,
The £15 + VAT that you have paid for the bank feeds will last for 1 year, you will just need to refresh your log in details every 3 months as the banks require this for security. Once the year is up you will need to pay to continue using this service.
Additionally, if your account goes over 1,000 nominal transactions within a 12 month period then you will be prompted to pay for the Power user subscription which is £45+ VAT which also lasts for 1 year.
The bank feed subscription is completely separate to the power user subscription.
Hope this makes sense 
Hi Matthew,
I didn’t receive a notification that the bank feed was due to expire. Are notifications sent out via email?
Hi @steveives
Yes, the notification is sent to the administrator of the account.
Let me send you a private message and hopefully I can shed some light on this for you.
Any light you could shed on this for me? I got no notifications about the bank feed expiring either.
Hi @Lurch
What’s the last 3 digits of your QuickFile account number - let me take a look at this for you.
No problem. Let me send you a private message
Are these open banking expiry emails sent to the Client’s “Primary Contact” (The business owner)
Or are emails sent to the Affinity’s “Primary Contact” (the accountant or bookeeper)
If the later, an Affinity account holder should be able to select that those emails to go direct to the Client, as only the client has the required access to their bank especially when a pin sentry or other security ID’s are required.
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