Hi Oliver_Nash,
What bank do you use? Has it worked before? It looks like the bank account you made the screenshot from is not connected to a bank feed. Did you connect the bank account in quickfile to the active bank feed? Can you see your bank logo next to your bank account in the accounts overview?
I use Cater Allen. Yes, it’s worked before. Yes, the feed is mapped to the account and yes I can see the Cater Allen logo next to the account in the overview screen.