Hello @QFSteve,
Unfortunately this isn’t true. Whilst you might call the Co-op bank feed non-standard it’s a well defined and open API from token.io, documented very clearly here: Data (Account Information Services) , so you shouldn’t need to reach out to them, and if you do I found them very responsive when I tried to understand myself what technical blockers there might be. Here’s a snip of what they wrote to me:
…Token.io do have a support portal which is really helpful , I’m sure Quickfile would be aware of this already.
…unfortunately it is down to Quickfile to resolve any issues with Token.io and onboard with them, if it’s any help I look after the Open Banking integration for both Retail and SME customers and have never come across a TPP who refuses to onboard with Token.io before, and we deal with some of the main players on the market….
So it does seem like it’s really only a commercial decision by Quickfile, there probably just aren’t enough users with bank accounts which need token.io to make it worth their while implementing it. Unfortunately it’s not possible for just anyone to make an add-on and use it because one would need to be registered with the FCA as a TPP, which seems unlikely for Quickfile users.
QFSteve:
We’ve reached out to them for details on this. However, we’re yet to receive a response.
Are you sure you definitely contacted them? The fact I’m a nobody and got a response makes me surprised that you didn’t.
As well as the thread you already linked to there’s also more technical discussion here: Open Banking - Token Connections - #13 by madbilly
I hope this renewed interest in the Co-op bank feed might get some gears in motion. I’ll be happy to test it when it’s available.
Cheers ![]()