We have 4 overdue invoices, but only 1 showed up in credit control this morning to send a reminder. I’m not sure why.
If you click on the hourglass icon here you can see the schedule for each invoice.
Some have the first reminder set to zero some set to one day. If you leave until tomorrow, the other reminders should trigger. I think what’s happening here is they are triggering after 1 day overdue.
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Yep, that’s it, thanks.
I think I changed the default reminder schedule at some point between sending those invoices.