OWA 365 SMTP settings

Support
1

I have searched existing posts but only one comes close to answering the problem of not being able to send emails from Quickfile since I moved over to OWA Exchange. I followed the guidance in [this post][1] [1]: Using SMTP TLS for mail settings but still I get errors.

“It looks like there was a problem reaching your SMTP service
Error Message The operation has timed out.
More Details Your SMTP server did not reply in a timely fashion. Please ensure the port number is correct and any firewall on the SMTP server is allowing outside access.”

Now my email account says it needs verifying, how do I do that when it does not send email.

Equally important, are there any support updates to get OWA365 Exchange working with Quickfile?

Seasons greetings

2

I’m not sure of the specifics on how Outlook Web Exchange works, although if it supports SMTP (over SSL) it shouldn’t be a problem. I did check our system and did notice more than 15 accounts that are working with Office 365.

EDIT:

The second answer (not the accepted one) here may help…

3

Thanks Glen for taking the time to answer, it resolved itself when I realised I had missed a character from the dns records allowing Quickfile access. All is now working. Thanks!

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