I have transactions in my Quickfile Paypal account that have been tagged (usually receipts from customers allocated to pay their invoices), however they still show as “Tag Me!”.
One example is dated 01/08/2014 for £150, Paypal ref 7HK9109989370224V.
The invoice it pays is #000060
I can email you 2 screenshots showing the transaction in the Paypal account and the payment allocated to an invoice if that helps.
I think it’s a bug, but the bug may well be me 
Thanks
Gary
Invoice #000060 is paid into your current account not the PayPal account. If you go into your current account and look at 01/08/2014 (page 6) it’s sitting there.
Also if you view the payment details from the invoice preview it will show you what bank account it’s paying into.
What I would do is delete that payment from the bank, go to the untagged entry on the PP and tag that to the invoice. It should auto match it if the payment is within 1 month of the invoice. If not you can change the dropdown to extend the match period.
Cheers Glenn, but I download the transactions from Paypal, so how is the £150 receipt showing in the bank account? This has happened multiple times since Aug 1st, so either its a bug or (more likely!) I’m doing something wrong.
PayPal payments should never end up in any account other than your PayPal merchant account.
I see the problem though…
Go to Account Settings menu then select “Manage payment options”.
Now look at the settings for PayPal, the depositing bank account is set as your current account. This tells QF that whenever someone pays an invoice through QuickFile it should deposit that payment to the selected bank account. What you need to do is change the drop down menu option to post to your PayPal merchant account.
That will be why that other payment ended up on your current account.
Hope that helps!
Doh! Thanks Glenn. Not sure how I missed that setting. Problem solved.
Cheers.
Gary