Posting payment to invoice not loading

Support
1

I am trying to allocate payment to an invoice , however, on clicking on log payment, antivirus kicks in with the message as detailed below;
Dangerous URL blocked. Reason Heuristic Analysis
aanybody come across this

2

No but if you add the url to your trusted zones it should be fine.

3

Hi @LCL

We have been getting reports of this feature being blocked when people are using Kaspersky . Can I just confirm which antivirus you are using so that we can further investigate this?

Thanks

4

Hi Sian
I am using kerspersky Internet security

5

Hi @LCL

You may need to unblock QuickFile in Kaspersky. You can find details on how to do this here: https://community.quickfile.co.uk/t/kespersky-stopping-a-payment-log/33413/4?u=qfmathew

I hope this helps, but if you have any further questions, please don’t hesitate to ask.

6

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