'power user subscription' start date

We have just renewed subs which were not in fact due for another month, does this mean we’ve lost a months fees or does the subs continue for the year commencing on its annual renewal date?

It will commence 1 year from your expiry date, so you’re not losing the month you already paid for.

If your subscription was due to expire on 2nd December 2016 and you renewed today, it would renew to 2nd December 2017.

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Cheers, …just checking!
:slight_smile:

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