Can anyone help,
When I create an invoice and send it. It automatically creates a pre payment for the amount of the invoice in the clients account?
Matt
I hope not, money owning to you should be shown in the “invoice balance”. The pre-payment field shows money paid to you or that you owe to the customer that isn’t applied to an invoice.
Hello @matt6871
There’s no functionality within QuickFile to create a prepayment when an invoice is raised. I suspect there may be a bit of confusion somewhere, but we’ll certainly try to help resolve this for you.
Where did you see the prepayment entry?