Prepayments not showing in Debtor (Clients) Ageing Report

[Sameera]

@Glenn

We may be able to achieve this in a slightly different way. One approach would be to include a separate box under the itemised section to list out any unspent prepayments, e.g. dates and amounts.

@Sameera

Thank you. This is helpful.

A further breakdown of the prepayments figures will be more helpful, as presently I can’t see how the system picks the prepayment figure.

In the screenshot below

The total prepayment figure should be £631 but the report pics up £1,111 and explains the difference to bank.

Why is there a pick highlight on the figure, I assume that means the figures don’t reconcile?

Hi Glenn, I think I replied to your point but maybe not very clearly.
A breakdown of prepayments which includes date of prepayment, amount and the client name will be VERY helpful.

However, one of the break down in my screenshot was showing that it was something from BANK. This i think is not helpful. This issue can be replaced if under the tagging of the refund, there is an option to allocate the refund to a client account. The system can then populate this refund int he above summary to a client account rather then BANK.

Thank you