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Prevent automatic reminders for some customers


#1

I’d very much like to be able to disable automatic reminders for some customers. For similar reasons to direct debit - for some customers we automatically collect payments from Stripe and if I dont reconcile them fast enough a reminder goes out even though they have paid. I’d rather not change the invoice terms - it would be better simply to disable automatic reminders for some customers.

Hopefully others would find this useful too!


#2

It sounds like something that would be very useful!

I’ll keep the post open and I will see if it can be looked into further. I will report back here if we can move this forward.


#3

@sean1 we managed to get this implemented in today’s release.

You can now disable any overdue invoice reminders triggering for a specific client by checking the box “Disable automated overdue invoice reminders” on your client settings page.

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#4

Incredible - thank you!