Problem sending invoices

[QFMathew]

@Andy_Clifton

Remote server replied:553-SPF(Sender Policy Framework) domain authentication553-fail

There’s the issue - you’re using your own email address but QuickFile’s mail servers who aren’t permitted to send mail on your behalf.

There’s a couple of options around this:

1. You add a SPF record to your domain name which allows you to use QuickFile’s mail servers
2. You use the noreply@quickfile.co.uk instead
3. You use your own SMTP settings (your own mail server for your domain name)

There’s a guide to this in our knowledge base:

Improving email reliability

On October 25th 2016 we made a number of updates to how we dispatch outbound email (see here for details). This article has now been depreciated, for more information on setting up your own SMTP mail server please click here.