Problem with banking feed

Support
1

The banking feed from our Lloyds current account is not updating. In the feed management screen, the account shows OK, but also disconnected. I’ve checked with the bank, who advise that there are no issues with the Open Banking feed their end, and no reason that they can see for the problem.

I have tried to refresh the feed, but don’t see a “Refresh” button on screen to complete the request.

Help please!

2

Hello @gregk60

The first step would be to revoke the feed in the Banking > Open Banking Feeds screen.

You can then set up the feed again so a fresh authorisation is granted.

You can then try refreshing the feed back up to 21 days.

3

Thanks Steve

I had an idea that might be what’s needed.

Greg Kemp

National Observer

07972 646976

IAM RoadSmart Solent

Enjoying a Smarter Ride

www.iamroadsmartsolent.org.uk

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