I am unable to post new purchase. The ‘form’ is inactive and won’t prompt for dates, allow more items, payment or saving.
Please assist.
I’m not able to replicate this issue unfortunately.
Does it happen with all suppliers, or just a selected few?
Do any of the other pages work normally (e.g. sales invoices)?
Are you using a desktop computer with Chrome? If so, could you please press F12, and refresh the page, and take a screenshot of any messages in the console?
It is doing it with all purchases. Sales appear to be working OK.
I have 52 suppliers - is this the problem?
It shouldn’t be - we have accounts with quite a few more than that.
What browser (e.g. Firefox, Chrome, Safari, etc.) are you using?
What operating system (e.g. Windows 7, Windows 10 etc.) are you using?
Fire Fox. I’ve got 2 other companies with QF via Firefox and no problems
I’ll send you a private message now to get some more information. Please look for a green notification in the top right hand corner
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