Quick File Bank Feeds for chrome not working for Barclays

Quick File Bank Feeds v1.36 for chrome has stopped working for Barclays.
The pop up appears for the 5 other banks but has stopped showing for barclays

Hi @George_H

Do you mean the login bar?

This seems to be working all OK this end. Have you installed any new plugins recently?

Yes, the log in bar does not appear for BARCLAYS but does for the other banks.
I’ve no new plugins/extensions on chrome

Bit odd! It loads all OK here. I’ll send you a private message to get some further information from you and do a bit of debugging! :slight_smile:

Hello

I have the same problem with the log in bar does not appear for BARCLAYS can you please ADVISE!

Support says its a cookie that comes from Barclays that seems to be stopping the Quickfile log in bar from appearing for some clients.
They are investigating.
(I’ve got multiple BARCLAYS accounts from one log in which may be linked to the problem)

Thank you George I’ve got 4 BARCLAYS accounts from one log in to looks like we are narrowing it down mate lol.

Hi @Aron

As @George_H mentions, we’re aware of an issue and currently looking into this. We aim to release a fix ASAP, but will let you know here when this is released following testing.

For any one else experiencing issues, this issue does relate to Barclays redirecting you to a different page than expected, but this only seems to happen in a small number of cases.

I’ve used the rbs from the chrome extension log in ok then quickfile not an option at download. Please advise if this is not available anymore?

@George_H @Aron

We deployed a small fix earlier today that should address the issue with the Barclays browser plugin. Please get back to us if you encounter any further problems.

@i54bel I’m afraid we no longer support all RBS accounts. Some users may find that the Chrome feed will work, although it is no longer officially supported. We are however able support RBS via the Yodlee integration.

That did the trick, thank you

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