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QuickFile Affinity billing email address incorrect

Hi,

I recently changed my email address on my Affinity account, and I can now log in with that new address.

This morning, however, I received an email regarding the March payment at my previous email address, and I can’t seem to find where to change that.

I’ve looked under Billing but can’t find any setting there, and under Team Management the only contact (me) is set to the new email address.

Can you point me in the right direction?

Thanks,
Emile

Hi Emile,

That particular email was taken from a GoCardless payments export. So this particular communication was an exception, ordinarily we will use the email address in Account Settings >> Team Management.

Hope that helps!

1 Like

OK, thanks for the clarification!

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