Quickfile disappeared from my dropbox

[Darren_Smith]

Hi,

I just tried to upload a receipt to dropbox from CamScanner but the folder for Quicfile has disappeared.

I looked at this help guide:

Dropbox integration setup

Introduction QuickFile can now connect to your Dropbox account to import receipts and other business-related documents, quickly and easily. When you link QuickFile to your Dropbox account, we create a new dedicated folder. Dropbox/Apps/Quick File Receipts/… [image] When you copy in any scanned receipts or documentation, they will be automatically imported into the QuickFile Receipt Hub. From the Receipt Hub you can visualise the document, link it to an existing purchase record, create a new…

I removed dropbox integration within QF and then I re-setup dropbox integration but there isn’t a file being created inside dropbox.

Also, QF doesn’t ask me to sign into Dropbox to link with quickfile as shown on the setup help page.

Any help appreciated

[QFBeth]

Hi @Darren_Smith,

If you go to dropbox.com you may be automatically logged already which may be why you’re not being asked to log in when linking it to your QuickFile account. If you log out from here when you go to link the account you will then be given the option to log in within Quickfile.

The folder should appear here: https://www.dropbox.com/home/Apps once it has connected.

Let me know how you get on