My bank account is showing the actual and correct funds that are in but I’m not sure why the balance on my QuickFile dashboard is incorrect. I’ve tried modifying the opening balance of the account to match the correct number but it won’t let me change it, this is the message I get:
The opening balance could not be saved as there are transactions occuring before the opening balance date you supplied
Thanks for your time and help in advance.
Hello @MiguelLG
You can only enter an opening balance prior to the earliest transaction on the account.
For example if I have a transaction dated 01/04/2026 for £100
I would either need to enter my opening balance as of 31/03/2026 or delete the £100 transaction and include that in my opening balance entered on 01/04/2026.
Thank you so much for your help Steve. My balance in Quick file is now closer to what my bank account says. There’s only a difference of £17, any idea why that could be? I can’t find any doubled transactions.
Hello @MiguelLG
The bank balance is made up of
The opening balance plus all transactions on the account. If there is a difference it will be one of the below
- The bank balance is incorrect
- There are duplicate transactions entered
- There are missing transactions
- There are incorrect transactions