I cant seem to get my bank feeds to work with RBS. Ive downloaded the plugin but when I click on it, it takes me to my bank login page. According to the instructions it should take me to a page which would let me enter my Import Key. It doesn’t - please help???
The credentials are entered in the top panel that should appear when you’re on the RBS login page. The RBS plugin was created by another QuickFile user a few years ago now but does not work on all RBS accounts any longer. Those RBS accounts that are divested will likely not work.
We do however now have an automated RBS feed via Yodlee (£15 + vat p.a.). If you go to your bank statement view in QuickFile and click “More Options” you will see an option to “Activate Bank Feed”. If you select RBS in the Yodlee bank feed dialogue box you should see the input fields to enter your credentials. This feed will then run automatically overnight, unlike the Chrome plugin which requires you to manually import the feed from your online banking.
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